Nurse-led coordinated care reduces hospital admittance/attendance by 10 per cent

25 February 2019 – CHM Online

Care homes in Shropshire were able to reduce A&E attendances and hospital admissions by 10% and improve trust between care home and health service staff because of the creation of nurse-led care home coordination centre (CHCC).

Developed by an Advanced Nurse Practitioner at North Staffordshire Combined Healthcare NHS Trust, the CHCC appointed a Band 7 advanced nurse practitioner (ANP) from older person’s mental health services with experience of working in care homes to lead the project. A team of nurses prioritised the homes with the highest hospital attendance and admittance to offer the following services:

  • Provide a direct telephone referral route
  • A daily supportive call
  • Introduce a robust triage process
  • Service publicity in care homes
  • Collaborative working with the homes’ GPs
  • Updated care home resource pack
  • Skype for remote face to face consultations
  • Co-ordinated GP visits to the care homes
  • GP support for good end of life care
  • Support from a care home pharmacist to initiate homely remedy policies and training for their residents


%d bloggers like this: