NHS-backed GP chatbot asks a 66-year-old woman if she’s PREGNANT before failing to suggest a breast lump could be cancer

27 February 2019 – Daily Mail

Babylon Health’s NHS-backed medical app was branded a ‘public health danger’ after failing to suggest a 66-year-old woman’s breast lump could be cancer.

After watching a video of the interaction, Twitter users flocked to criticise Bablyon Health’s ‘flawed’ symptom-checking system.

Someone claiming to be an NHS consultant told the artificial intelligence a painless breast lump – a hallmark of cancer – was their only symptom, at over 66 years old.

After asking numerous questions, the app’s best guess was that the patient had osteoporosis, a condition which weakens people’s bones as they get older.


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