Signs of improvement but concerns remain about the safety and quality of independent ambulance services

07 March 2019 – CQC

CQC is calling on independent ambulance services, commissioners and the wider system to do more to make sure patients are safe, after concerns were identified during its inspections.

While the regulator has seen evidence of good practice and improvements made by some individual services, concerns remain about how safely and effectively independent ambulance providers are caring for people using their services.

In a national report published on 07.03.2019, CQC presents an analysis of the findings from its comprehensive inspection programme of independent ambulance services in England. The programme was completed in March 2018 and involved inspections of independent ambulance service providers registered with CQC at the end of December 2016.


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