22 March 2019 – Business Companion
Care home owners and managers navigate complex law and guidelines on how they should run and operate their business. Information for residents and their representatives should be provided in a timely manner. Communications need to be clear, accurate and easy to find.
Business Companion has compiled care home guidance that is easily digestible, in accordance with recently published guidance from the Competition and Markets Authority (CMA).
This will help with how, when and what is required to communicate with residents and their representatives. Following this guidance will enable them to make an informed decision when selecting their care home.
Business Companion divides its guidance into three easy to follow guides:
- Care home communications
- Fair trading for care homes
- Web layout for care homes