New research for the Care Quality Commission shows racial disparity in people raising concerns about their care

12 June 2019 – CQC

Research undertaken for the Care Quality Commission (CQC) as part of their year-long “Declare Your Care” campaign has revealed those from a black and minority ethnic (BME) background are less likely than those from a non-BME background to raise concerns about the standard of care they receive, chiefly in relation to mental health.

The findings reveal that nearly half of BME people with a previous mental health problem (48%) have wanted to raise concerns about mental health services, compared to just 13% of non-BME people with a mental health problem. Additionally, 84% of BME people with a mental health problem have also wanted to raise concerns or make complaints about the standard of their care more generally, in comparison to 63% of non-BME people with a mental health problem.

You can share your experience of care, on behalf of yourself or a family member at www.cqc.org.uk/sye

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