19 September 2019 – BBC News
A critical report from MPs condemned a “shockingly complacent” response to 1.7 million fines being wrongly issued to patients in England after visiting the doctor or dentist. Meg Hillier, chair of the Public Accounts Committee, said the penalty fine system was “not fit for purpose“.
The fines were aimed at patients unfairly claiming free treatment – but a third were sent to innocent people.
The Department of Health has promised to make extra checks in future before fines are issued.