Alexa’s robotic voice leaving dementia patients ‘deeply distressed’, social care report finds

24 September 2019 – Telegraph

Technology think tank, Doteveryone has said that older social care patients were often left confused by new gadgets and were worried that they would lose contact with human carers as a result.

Disabled people were worried that incoming advances with smart homes, which have features such as self-opening doors and windows, could malfunction and leave them trapped.

The report, Better Care in the Age of Automation, said that technology had a vital role in improving the care system but should not lead people to think that gadgets can replace human carers.

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