NHS body criticised over Experian patient checks scheme

30 September 2019 – Guardian

NHS Improvement wants hospitals to work with the credit reference agency Experian to check whether patients could receive free treatment, in an effort to tackle health tourism, but did not check rules.

In January an email was sent to 51 NHS trusts that are being supported to recover money from patients who may not have been eligible for free treatment. It said: “We are offering you the opportunity to participate in a research and development pilot exercise being run by Experian.”

Experian was already working with Lewisham and Greenwich NHS trust to check which patients might be charged for treatment.


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